Terms and Conditions
By signing up for Blusion Laundry, dropping off your items at any of our locations, or by using our website/online services, you agree to the following terms and conditions:
The entire contents displayed on the Site (the "Content") have copyrighted protection as a collective work under the laws of the United States and other copyright laws. Blusion Laundry is the sole exclusive owner of the Content. There may be collective work that is the property of other third parties and such collective work is also protected by copyright and other intellectual property laws. You are allowed to display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the Content from the different areas of the Site only for non-commercial use, unless otherwise permitted. Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written permission of the copyright owner. You may not change or delete any proprietary notices from materials downloaded from the Site. You agree not to use any Blusion Laundry logo or any other proprietary graphic or trademark without Blusion Laundry's written consent. As between the parties, title, ownership rights, and intellectual property rights in the Content, and any copies or portions thereof, shall remain in Blusion Laundry and/or its content providers. Third-party trademarks, service marks and logos contained in the Site are owned and licensed by their respective owners. Any and all rights not expressly granted herein are reserved.
Blusion Laundry makes its best reasonable effort to track every item that is processed and will review all lost item claims on a case by case basis.
Service Refund Policy
If you are dissatisfied with our service for any reason, please contact us at firstname.lastname@example.org within seven (7) days of the date you received the service. Please do not contact your Blusion Drop Spot location for a refund as they will not be able to assist you.Depending on the circumstances, we may, in our sole discretion, replace the item or service at our expense, provide you a full or partial refund of the purchase price for that item or service, or provide you with Credits for that item or service that will automatically be applied to future orders. We may require the return or photographic documentation of any item or service, that you are dissatisfied with before we provide you a refund, replacement, or Credit. Credits may only be redeemed for the laundry service, are promotional in nature, are not transferable, and are not redeemable for cash or other property. Credits only remain available if you maintain both a valid Blusion Laundry account. That means that if you cancel your Blusion Laundry account, any outstanding Credits associated with your cancelled subscription will immediately expire. You may only redeem Credits after they are applied to your Blusion Laundry account. If for some reason you believe that there is a discrepancy regarding your Credit balance, please contact us at email@example.com. All decisions regarding your Credit balance will be determined in our sole discretion and are final.
Consent to return bag (for Blusion bag users)
Bed Bugs & Biohazards
Blusion Laundry holds the right to return any order that contains bedbugs or a biohazard for the safety of our employees. Any order that is infested with bedbugs, contains feces, blood, bodily fluids, or anything else that is harmful to our employees will be sent back unprocessed and the customer will be charged a $50 biohazard fee.