Blusion Terms + Conditions


1. SERVICE REFUND POLICY

If you are dissatisfied with our service for any reason, please contact us at orders@blusionlaundry.com within seven (7) days of the date you received the service. Please do not contact your Blusion Drop Spot location for a refund as they will not be able to assist you.Depending on the circumstances, we may, in our sole discretion, replace the item or service at our expense, provide you a full or partial refund of the purchase price for that item or service, or provide you with Credits for that item or service that will automatically be applied to future orders. We may require the return or photographic documentation of any item or service, that you are dissatisfied with before we provide you a refund, replacement, or Credit. Credits may only be redeemed for the laundry service, are promotional in nature, are not transferable, and are not redeemable for cash or other property. Credits only remain available if you maintain both a valid Blusion Laundry account. That means that if you cancel your Blusion Laundry account, any outstanding Credits associated with your cancelled subscription will immediately expire. You may only redeem Credits after they are applied to your Blusion Laundry account. If for some reason you believe that there is a discrepancy regarding your Credit balance, please contact us at orders@blusionlaundry.com. All decisions regarding your Credit balance will be determined in our sole discretion and are final.

2. BAG REFUND POLICY

Each Blusion Laundry account includes a customized laundry bag which requires an optional refundable bag deposit of $5 per bag. If you would like to cancel your account with Blusion Laundry and would like to return the bag instead of keeping it to receive the bag refund, please email your request to orders@blusionlaundry.com. The bag must be returned empty with its original coding (either barcode and/or RFID) to your Blusion Drop Spot or mailed to us at: Blusion Laundry (Bag Returns) 860 Johnson Ferry Rd. Suite #140-195 Atlanta, GA 30342 Once we receive the bag and verify its ownership to the account holder, we will issue the refund within 1-3 business days via the method of payment on file. Bags must be in an acceptable condition. All decisions regarding your bag refund will be determined in our sole discretion and are final.

3. PRIVACY POLICY SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at orders@blusionlaundry.com or mailing us at: Blusion Laundry 860 Johnson Ferry Rd. Suite #140-195 Atlanta, GA 30342

SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - COOKIES

Cookies and other web/mobile technologies: Cookies are small data text files and can be stored on your computer's hard drive (if your web browser permits). This website uses cookies to (a) help us recognize your browser as a previous site visitor, (b) to help us customize content based on what you click/access, and (c) to measure and research the effectiveness of our features and offerings. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you refuse to accept cookies, you may not be able to access many of the travel tools offered on our website. Other web/mobile bits: We may use local shared objects (also referred to as "flash cookies"), or web beacons (tiny graphics with a unique identifier placed into the code of a web page). We use these technologies to monitor traffic patterns and enhance user experiences. Like other cookies, they can only access personally identifiable information that you have provided on this site, and cannot be accessed by other websites.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.